CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Apr 25, 2024 - 03:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 25, 2024 - 01:00 UTC

Scheduled

Our engineering team will be performing updates to the CxEngage backend services.

Who: The Infrastructure for CxEngage
What: Standard Maintenance
When: Thursday, Apr 25th, 2024, 1:00 UTC to 3:00 UTC
Where: CxEngage Infrastructure at Serenova Data Centers
What do I need to do?: No additional customer actions will be needed

Our Support Desk is available should you experience any issues: http://status.cxengage.com

https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Posted Apr 24, 2024 - 21:44 UTC

This scheduled maintenance affected: CxEngage - North America Region (CxQM Recorder, Serenova Internal Tools) and CxEngage - Europe Region (CxQM Recorder, Serenova Internal Tools).