CxEngage Planned Maintenance
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted May 01, 2021 - 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2021 - 12:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 26, 2021 - 17:36 UTC
Scheduled
Serenova Engineers will be upgrading our backend database servers in our Europe Region. No additional customer actions will be needed as no customer impact is expected.
 
Who: CxEngage Customers
What: The CxEngage backend databases will be upgraded
When: Saturday May 1st, 2021, 12:00 UTC to 18:00 UTC
Where:  CxEngage Platform at Serenova Data Centers

Our Support Desk is available should you experience any issues:
http://status.cxengage.com/
US = +1 800.793.0549 UK = +44 808.178.5513
NZ = +64 4.8318.707 AU = +61 2.8015.5378
BR = +55 800878 2446
Posted Apr 26, 2021 - 16:30 UTC
This scheduled maintenance affected: CxEngage - Europe Region (Serenova Internal Tools).