CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Jan 14, 2023 - 15:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 14, 2023 - 12:02 UTC

Scheduled

CxEngage Planned Maintenance

Our engineering team will be performing standard maintenance to our CxEngage Reporting services, CxEngage UI interface, and Chat Widget functions.

The underlying Infrastructure for CxEngage Reporting services, CxEngage UI interface, and Chat Widget functions will be impacted during the change.

Who: CxEngage
What: CxEngage Reporting serevices, CxEngage UI interface, and Chat Widget functions
When: Saturday, Jan 14th, 2023, 12:00 UTC to 15:00 UTC
Where: CxEngage Platform at Serenova Data Centers

After the release is complete, you can reference the release notes at: https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

What do I need to do?
No additional customer actions will be needed.

Our Support Desk is available should you experience any issues:
http://status.cxengage.com/

US = +1 800.793.0549
UK = +44 808.178.5513
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Posted Jan 11, 2023 - 17:17 UTC

This scheduled maintenance affected: CxEngage - North America Region (Reporting, Messaging Services, CxEngage Admin User Interface) and CxEngage - Europe Region (Reporting, Messaging Services, CxEngage Admin User Interface).