Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 08, 2021 - 15:00 UTC
Scheduled
Serenova Engineers will be upgrading our backend database servers in our North America region. No additional customer actions will be needed as no customer impact is expected.
Who: CxEngage Customers What: The CxEngage backend databases will be upgraded When: Saturday May 8th, 2021, 15:00 UTC to 21:00 UTC Where: CxEngage Platform at Serenova Data Centers
What do I need to do? No additional customer actions will be needed as no customer impact is expected.
Our Support Desk is available should you experience any issues: https://www.serenova.com/support US = +1 800.793.0549 UK = +44 808.178.5513 NZ = +64 4.8318.707 AU = +61 2.8015.5378 BR = +55 800878 2446
Posted May 05, 2021 - 22:08 UTC
This scheduled maintenance affected: CxEngage - North America Region (Serenova Internal Tools).