CxEngage Planned Maintenance - CXQM
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Sep 21, 2019 - 15:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2019 - 11:00 UTC
Scheduled
Please be advised that Serenova will be performing maintenance starting on Saturday September 21, 6:00 AM CDT, ending on September 21st 10:00 AM CDT

Serenova will be updating system services at the time of the maintenance. There will be a potential for up to 120 second(s) connection timeouts and recording should restart and make a new file if they are happening at this time.

Start Time: September 21st, 11:00 AM UTC / September 21st, 06:00 AM CDT
End Time: September 21st, 15:00 PM UTC / September 21st, 10:00 AM CDT

Our Support Desk is available should you experience any issues or have any questions:
https://www.serenova.com/support

US: +1 800 793 0549
US: +1 512 640 0220
GB: +44 808 178 5513
UK: +44 131 510 2931
NZ: +64 988 69703
AU: +61 2 551 43034
BR: +55 800 878 2446
JP: +81 345 109 095
Posted Sep 20, 2019 - 18:40 UTC
This scheduled maintenance affected: CxEngage - North America Region (CxQM Web, CxQM Recorder).
← Current Status Powered by Atlassian Statuspage