CxEngage Planned Maintenance
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted May 12, 2022 - 03:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 12, 2022 - 01:02 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted May 11, 2022 - 12:33 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted May 11, 2022 - 01:37 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted May 11, 2022 - 01:36 UTC
Scheduled
Our engineering team will be performing standard maintenance to our CXQM Services

The underlying Infrastructure for CxEngage CxQM Services will undergo maintenance during this window. CxQM Web service will experience downtime for up to one hour during the maintenance window.

Who: CxEngage Customers
What: CxEngage CxQM Services will undergo maintenance
When: Wednesday May 12, 2022, 1:00 UTC to 3:00 UTC
Where: CxEngage Platform at Serenova Data Centers

What do I need to do?
No additional customer actions will be needed

Our Support Desk is available should you experience any issues:
http://status.cxengage.com/
US = +1 800.793.0549 UK = +44 808.178.5513
NZ = +64 4.8318.707 AU = +61 2.8015.5378
BR = +55 800878 2446
Posted May 11, 2022 - 01:36 UTC
This scheduled maintenance affected: CxEngage - North America Region (CxQM Web, CxQM Recorder) and CxEngage - Europe Region (CxQM Web, CxQM Recorder).