Investigating issues with call processing in US-East only
Incident Report for CxEngage
Resolved
This incident has been resolved.
Posted Jan 15, 2021 - 22:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2021 - 21:22 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 15, 2021 - 21:18 UTC
Investigating
We are currently investigating this issue.
Posted Jan 15, 2021 - 21:14 UTC
This incident affected: CxEngage - North America Region (Voice Services).