All Systems Operational
CxEngage - North America Region Operational
Voice Services Operational
API Services Operational
Reporting Operational
Messaging Services Operational
Toolbar Operational
CxQM Web Operational
CxQM Recorder Operational
Serenova Internal Tools ? Operational
CxEngage - Europe Region Operational
Voice Services Operational
API Services Operational
Reporting Operational
Messaging Services Operational
Toolbar Operational
Serenova Internal Tools ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 01:14 UTC
Update - We are continuing to monitor for any further issues.
Nov 19, 01:14 UTC
Update - We are continuing to monitor for any further issues.
Nov 19, 00:47 UTC
Update - We are continuing to monitor for any further issues.
Nov 19, 00:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 00:45 UTC
Update - We are continuing to investigate this issue.
Nov 19, 00:44 UTC
Update - We are continuing to investigate this issue.
Nov 19, 00:19 UTC
Investigating - We are currently investigating issues with outbound calls.
Nov 18, 23:44 UTC
Nov 18, 2020
Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.