All Systems Operational
CxEngage - North America Region
Operational
Voice Services
Operational
API Services
Operational
Reporting
Operational
Messaging Services
Operational
Toolbar
Operational
CxQM Web
Operational
CxQM Recorder
Operational
Serenova Internal Tools
?
Operational
CxEngage - Europe Region
Operational
Voice Services
Operational
API Services
Operational
Reporting
Operational
Messaging Services
Operational
Toolbar
Operational
Serenova Internal Tools
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CxEngage Planned Maintenance
Sep 25, 12:00-15:00 UTC
Our engineering team will be performing a standard release to the CxEngage platform. The details of the release can be found: https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm
Who: CxEngage Customers
What: The CxEngage Application will be updated with a code release
When: Saturday September 25th, 2021, 12:00 UTC to 15:00 UTC
Where: CxEngage Platform at Serenova Data Centers
What do I need to do?
No additional customer actions will be needed as no customer impact is expected.
Our Support Desk is available should you experience any issues:
http://status.cxengage.com/
US = +1 800.793.0549 UK = +44 808.178.5513
NZ = +64 4.8318.707 AU = +61 2.8015.5378
BR = +55 800878 2446
Posted on Sep 24, 17:34 UTC
Who: CxEngage Customers
What: The CxEngage Application will be updated with a code release
When: Saturday September 25th, 2021, 12:00 UTC to 15:00 UTC
Where: CxEngage Platform at Serenova Data Centers
What do I need to do?
No additional customer actions will be needed as no customer impact is expected.
Our Support Desk is available should you experience any issues:
http://status.cxengage.com/
US = +1 800.793.0549 UK = +44 808.178.5513
NZ = +64 4.8318.707 AU = +61 2.8015.5378
BR = +55 800878 2446
Posted on Sep 24, 17:34 UTC