CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Jul 17, 2025 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 17, 2025 - 01:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 16, 2025 - 16:22 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 16, 2025 - 16:19 UTC

Scheduled

Our engineering team will be performing Standard Maintenance to your CxEngage.

We will also be performing standard maintenance on reporting.

Who: All tenants for CxEngage

What: CxEngage and standard maintenance.

Where: CxEngage Infrastructure at Enghouse Data Centers

What do I need to do?: No additional customer action required

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

Sign Up for Status Page Updates:
http://status.cxengage.com

US = +1 800.793.0549

UK = +44 770.015.6785

NZ = +64 4.8318.707

AU = +61 2.8015.5378

Posted Jul 16, 2025 - 16:06 UTC

This scheduled maintenance affected: CxEngage - North America Region (Reporting, CxEngage Admin User Interface, Internal Tools) and CxEngage - Europe Region (Reporting, CxEngage Admin User Interface, Internal Tools).