Call Center Service Interruption
Incident Report for CxEngage
Resolved
This incident has been resolved, and all services are confirmed to be restored to normal.
Posted Oct 20, 2023 - 15:20 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2023 - 13:59 UTC
Update
We are continuing to investigate this issue.
Posted Oct 20, 2023 - 10:50 UTC
Investigating
We are currently investigating the issue.
Posted Oct 20, 2023 - 10:50 UTC
This incident affected: CxEngage - Europe Region (Voice Services).