CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Feb 01, 2025 - 04:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 01, 2025 - 02:30 UTC

Scheduled

Our engineering team will be performing Standard Maintenance to your CxEngage internal tools.

Who: All tenants for CxEngage
What: Internal Tools
Where: CxEngage Infrastructure at Enghouse Data Centers
When: Sat Feb 1st, 2025, 2:30 UTC to 4:30 UTC
What do I need to do?: No additional customer action required

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

Sign Up for Status Page Updates:
http://status.cxengage.com

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Posted Feb 01, 2025 - 02:16 UTC

This scheduled maintenance affected: CxEngage - Europe Region (Voice Services, API Services, Reporting, Messaging Services, CxEngage Agent UI, CxQM Web, CxQM Recorder, CxEngage Admin User Interface, Internal Tools).