CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Aug 13, 2022 - 15:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 13, 2022 - 12:00 UTC

Scheduled

Our engineering team will be performing standard maintenance to our CxEngage Reporting and Messaging Services.

The underlying Infrastructure for CxEngage Reporting and Messaging Services will undergo maintenance during this window.

Who: CxEngage Customers
What: CxEngage Reporting and Messaging Services
When: Saturday, August 13th, 2022, 12:00 UTC to 15:00 UTC
Where: CxEngage Platform at Serenova Data Centers

After the release is complete, you can reference the release notes at: https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

What do I need to do?
No additional customer actions will be needed.

Our Support Desk is available should you experience any issues:
http://status.cxengage.com/

US = +1 800.793.0549
UK = +44 808.178.5513
NZ = +64 4.8318.707
AU = +61 2.8015.5378
BR = +55 800878 2446

Posted Aug 12, 2022 - 16:41 UTC

This scheduled maintenance affected: CxEngage - North America Region (Reporting, Messaging Services) and CxEngage - Europe Region (Reporting, Messaging Services).