CxEngage Planned Maintenance
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Nov 02, 2023 - 03:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 02, 2023 - 01:00 UTC
Scheduled
We will be performing general maintenance on the CxEngage Platform

Who: CxEngage Platform Infrastructure
What: Standard Maintenance
When: Thursday, November 2nd, 2023, 1:00 UTC to 3:00 UTC
Where: CxEngage Platform at Serenova Data Centers

What do I need to do? No additional customer actions will be needed

Our Support Desk is available should you experience any issues: http://status.cxengage.com/

US = +1 800.793.0549
UK = +44 808.178.5513
NZ = +64 4.8318.707
AU = +61 2.8015.5378
Posted Nov 01, 2023 - 18:40 UTC
This scheduled maintenance affected: CxEngage - North America Region (Voice Services, API Services, Reporting, Messaging Services, CxEngage Agent UI, CxEngage Admin User Interface, Serenova Internal Tools) and CxEngage - Europe Region (Voice Services, API Services, Reporting, Messaging Services, CxEngage Agent UI, CxEngage Admin User Interface, Serenova Internal Tools).