CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Jan 04, 2024 - 04:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 04, 2024 - 02:02 UTC

Scheduled

CxEngage Planned Maintenance

Our engineering team will be performing maintenance on the CxEngage Platform

Please see release notes for more information:
https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

Who: CxQM Platform
What: CxQM Recording service.
When: Thursday, January 4th, 2024, 02:00 to 4:00 UTC
Where: CxEngage Infrastructure at Serenova Data Centers
What do I need to do?: No additional customer actions will be needed

Our Support Desk is available should you experience any issues: http://status.cxengage.com/

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Posted Jan 03, 2024 - 19:50 UTC

This scheduled maintenance affected: CxEngage - Europe Region (CxQM Web) and CxEngage - North America Region (CxQM Recorder).