CxEngage Planned Maintenance - CxQM Screen Capture Service
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Dec 03, 2022 - 15:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2022 - 12:00 UTC
Scheduled
Our engineering team will be performing standard maintenance to our CXQM Screen Capture service.

The underlying Infrastructure for CXQM Screen Capture service will be impacted during the change. Users may see issues in screen recordings during the maintenance period.

Who: CXQM
What: CXQM Screen Capture Service
When: Saturday, Dec 3rd, 2022, 12:00 UTC to 15:00 UTC
Where: CxEngage Platform at Serenova Data Centers

After the release is complete, you can reference the release notes at: https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

What do I need to do?
No additional customer actions will be needed.

Our Support Desk is available should you experience any issues:
http://status.cxengage.com/



US = +1 800.793.0549
UK = +44 808.178.5513
NZ = +64 4.8318.707
AU = +61 2.8015.5378
Posted Nov 30, 2022 - 16:25 UTC
This scheduled maintenance affected: CxEngage - North America Region (CxQM Web, CxQM Recorder) and CxEngage - Europe Region (CxQM Web, CxQM Recorder).