CxEngage Planned Maintenance

Scheduled for Apr 5, 12:00 - 15:00 UTC

Scheduled

Our engineering team will be performing standard maintenance on the CxEngage services.

Who: The Infrastructure for CxEngage
What: CxEngage Admin tools.
Where: CxEngage Infrastructure at Enghouse Data Centers
What do I need to do?: No additional customer actions will be needed

https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Sign Up for Status Page Updates:
http://status.cxengage.com

Posted Apr 02, 2025 - 16:34 UTC

This scheduled maintenance affects: CxEngage - North America Region (Voice Services, API Services, CxQM Web, CxQM Recorder) and CxEngage - Europe Region (Voice Services, API Services, CxQM Web, CxQM Recorder).