Planned Feature Release - CxEngage SuperAgent Monitor
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Jan 20, 2024 - 15:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 20, 2024 - 13:00 UTC
Scheduled
Our engineering team will be performing maintenance on the CxEngage Agent UI, CxQM Web, and CxQM Recorder to release our new feature, CxEngage SuperAgent Monitor

Who: The Infrastructure for CxEngage Agent UI, CxQM Recorder, and CxQM Web
What: Standard Maintenance
When: Saturday, January 20th, 2024, 13:00 UTC to 15:00 UTC
Where: CxEngage Infrastructure at Serenova Data Centers
What do I need to do?: No additional customer actions will be needed

Release Notes:
https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

Our Support Desk is available should you experience any issues: http://status.cxengage.com/

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378
Posted Jan 19, 2024 - 18:44 UTC
This scheduled maintenance affected: CxEngage - North America Region (CxEngage Agent UI, CxQM Web, CxQM Recorder) and CxEngage - Europe Region (CxEngage Agent UI, CxQM Web, CxQM Recorder).
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