CxEngage Planned Maintenance
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Oct 03, 2024 - 04:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 03, 2024 - 02:00 UTC
Scheduled
Our engineering team will be performing updates to your CxEngage services.

Who: The Infrastructure for CxEngage
What: Standard Maintenance
Where: CxEngage Infrastructure at Serenova Data Centers

What do I need to do?: No additional customer action required

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Sign Up for Status Page Updates:
http://status.cxengage.com

The details of releases can be found here:
https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm
Posted Oct 02, 2024 - 16:33 UTC
This scheduled maintenance affected: CxEngage - North America Region (API Services, Reporting, Messaging Services) and CxEngage - Europe Region (API Services, Reporting, Messaging Services).