CxEngage Unavailable At This Time
Incident
Report for CxEngage
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
Serenova Engineers have implemented the fix and we are monitoring the results.
Identified
Serenova Engineers have identified the issue and implementing the fix.
Update
We are continuing to investigate this issue.
Investigating
Serewnova Engineers are currently investigating CxEngage unavailability. Users may experience an inability to log into CxEngage at this time.
This incident affected: CxEngage - North America Region (Voice Services, API Services, Reporting).