CxEngage Planned Maintenance
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Feb 03, 2024 - 15:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 03, 2024 - 13:01 UTC
Scheduled
CxEngage Planned Maintenance

Our engineering team will be performing maintenance on the CxQM Recorder. During this time callers might experience service disruption impacting call connectivity and recording.

Who: The Infrastructure for CxQM Recorder
What: Standard Maintenance
When: Saturday, Feb 3rd, 2024, 13:00 UTC to 15:00 UTC
Where: CxEngage Infrastructure at Serenova Data Centers
What do I need to do?: No additional customer actions will be needed

Our Support Desk is available should you experience any issues: http://status.cxengage.com/

US = +1 800.793.0549
UK = +44 808.178.5513
NZ = +64 4.8318.707
AU = +61 2.8015.5378
Posted Jan 31, 2024 - 18:41 UTC
This scheduled maintenance affected: CxEngage - North America Region (Voice Services, CxQM Recorder) and CxEngage - Europe Region (Voice Services, CxQM Recorder).
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