CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Oct 01, 2022 - 15:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 01, 2022 - 12:00 UTC

Scheduled

Our engineering team will be performing standard maintenance to our Reporting Jobs and Work Force Management API.

The underlying Infrastructure for CxEngage Reporting Jobs and Work Force Management API will undergo maintenance during this window.

Who: CxEngage Customers
What: Reporting Jobs and Work Force Management API.
When: Saturday, October 1st, 2022, 12:00 UTC to 15:00 UTC
Where: CxEngage Platform at Serenova Data Centers

After the release is complete, you can reference the release notes at: https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

What do I need to do?
No additional customer actions will be needed.

Our Support Desk is available should you experience any issues:
http://status.cxengage.com/

US = +1 800.793.0549
UK = +44 808.178.5513
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Posted Sep 30, 2022 - 16:18 UTC

This scheduled maintenance affected: CxEngage - North America Region (API Services) and CxEngage - Europe Region (API Services).