CxEngage Planned Maintenance
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Feb 01, 2020 - 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2020 - 12:00 UTC
Scheduled
Serenova Engineers will be performing standard maintenance to the reporting databases for the CxEngage platform. No impact is expected during this maintenance.
 
Who: CxEngage Customers
What: The CxEngage Application will be updated with a code release
When: Saturday February 1st, 2020, 12:00 UTC to 18:00 UTC
Where:  CxEngage Platform at Serenova Data Centers

What do I need to do?
No additional customer actions will be needed as no customer impact is expected.
  
Our Support Desk is available should you experience any issues:
http://status.cxengage.com/
US = +1 800.793.0549 UK = +44 808.178.5513
NZ = +64 4.8318.707 AU = +61 2.8015.5378
BR = +55 800878 2446
Posted Jan 29, 2020 - 16:11 UTC
This scheduled maintenance affected: CxEngage - Europe Region (Reporting) and CxEngage - North America Region (Reporting).