CxEngage Planned Maintenance

Scheduled Maintenance Report for CxEngage

Completed

The scheduled maintenance has been completed.

Posted Sep 21, 2024 - 15:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 21, 2024 - 13:00 UTC

Scheduled

Our engineering team will be performing maintenance on the CxEngage Platform to enhance Flow manager

Who: The Infrastructure for CxEngage
What: Flow manager.
When: Saturday, September 21st, 2024, 13:00 UTC to 15:00 UTC
Where: CxEngage Infrastructure at Enghouse Data Centers
What do I need to do?: No additional customer actions will be needed

https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Sign Up for Status Page Updates:
http://status.cxengage.com

Posted Sep 18, 2024 - 16:24 UTC

This scheduled maintenance affected: CxEngage - North America Region (CxEngage Admin User Interface, Internal Tools) and CxEngage - Europe Region (CxEngage Admin User Interface, Internal Tools).