Schedule maintenance
Scheduled Maintenance Report for CxEngage
Completed
The scheduled maintenance has been completed.
Posted Jul 27, 2024 - 15:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 27, 2024 - 13:00 UTC
Scheduled
Our engineering team will be performing updates to your CxEngage services. All tenants will be moved to Matchmaker 2.0

Who: All tenants for CxEngage
What: Standard Maintenance product improvement
Where: CxEngage Infrastructure at Serenova Data Centers
When: Saturday, July 27th, 2024, 13:00 UTC to 15:00 UTC

What do I need to do?: No additional customer action required

Our Support Desk is available should you experience any issues:
https://enghouseglobal.atlassian.net/servicedesk/

US = +1 800.793.0549
UK = +44 770.015.6785
NZ = +64 4.8318.707
AU = +61 2.8015.5378

Sign Up for Status Page Updates:
http://status.cxengage.com
Posted Jul 24, 2024 - 16:11 UTC
This scheduled maintenance affected: CxEngage - North America Region (API Services) and CxEngage - Europe Region (API Services).
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