CxEngage Degraded performance on Inbound and Outbound calls
Incident
Report for CxEngage
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to work on a fix for this issue.
Identified
The issue has been identified and a fix is being implemented.
This incident affected: CxEngage - North America Region (Voice Services).