EMEA Call Degradation
Incident Report for CxEngage
This incident has been resolved.
Posted Feb 01, 2020 - 10:37 UTC
Serenova Engineers are continuing to work with UK regional carriers. The incident has been isolated and the engineers deployed on-site are currently working on mitigating further impact. We will continue to post updates as they become available.
Posted Jan 31, 2020 - 22:06 UTC
Serenova is continuing to work with the regional carriers as we are aware of a regional issue. We will be providing update as our carriers provide them. Thank you for your patience.
Posted Jan 31, 2020 - 17:14 UTC
This incident affected: CxEngage - Europe Region (Voice Services).